FREQUENTLY ASKED QUESTIONS
Payments
Which payment methods do you accept?
Is my payment secure?
Why was my payment declined?
My package is held at customs. What should I do?
Returns & Refunds
Do you offer a money-back guarantee?
How do I initiate a return?
Who covers the return shipping cost?
What if I received a damaged, incorrect, or defective product?
When will I receive my refund?
Shipping
Do you ship internationally?
Can I change or cancel my order?
Warranty
Return & Reshipment Instructions
Return Address